KACE Systems Management Appliance

Comprehensive systems management and IT asset management software for any network-connected device:

  • Automated endpoint-relative admin tasks
  • Inventory of all hard- and software throughout their lifecycles
  • Patch management software for mission-critical applications and OS
  • Reduced risk of breach
  • Guaranteed software license compliance

KACE Systems Management Appliance is an IT systems management and IT asset management tool that can be hosted wherever and however you need it: on-prem, in cloud, or as-a-service, with setup and support options that cater to your needs.

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KACE Systems Management Appliance
Overview Key benefits Features Tour

Leader

IDC MarketScape has positioned KACE by Quest as a leader in
Worldwide Client Endpoint Management Software for:

Windows Devices 2024

Small & Medium-Sized Businesses 2024

Apple Devices 2024

KACE Systems Management Appliance
Capabilities
IT Asset Management Server Management Software License Management Efficient Systems Administration Security and Patch Management KACE Go Mobile App Software Distribution Deployment Options Chromebook Management Mobile Device Management KACE Service Desk
Resources Specs
Free Trial

Automate and streamline IT systems management

As the quantity of endpoints you have to manage continues to grow, ad-hoc efforts, manual processes and disparate asset management solutions are no longer sufficient. What if you could address hardware and software asset management, bolster network security and better service your end-user systems — all with a single endpoint management solution? The KACE Systems Management Appliance lets you reduce management system complexity and safeguard your endpoints.

Key benefits

Comprehensive and scalable IT systems management

Fulfill all your endpoint management needs, from initial procurement and deployment to ongoing management and retirement using an intuitive workflow for maximum productivity.

Secure network-connected devices

Block dangerous or unnecessary software and devices, and painlessly patch mission-critical applications and operating systems. Ensure secure deployments — inside or outside of your DMZ — with user interface hardening and agent tunneling and quarantine.

Streamlined IT asset management software

Gain centralized visibility into software usage, so you can better allocate resources and ensure software license compliance.

Features

Inventory and IT asset management software

Transform insight into action with turnkey reporting on all endpoints, from laptops and servers to printers and IoT devices.

Server management and monitoring

Provide more consistent availability of business-critical applications with comprehensive server monitoring and management.

Software license management

Ensure software compliance and take ownership of the entire software license management lifecycle.

Efficient systems administration

Employ easy-to-use, integrated administrative tools to help you better manage IT systems management for your increasingly remote workforce.

Patch management and endpoint security

Gain peace of mind with robust endpoint security, including automated patch management and deployment, as well as on-demand Windows patch scheduling and vulnerability management tools. The Security Dashboard lets you readily understand the patching state of each of the devices in your asset management system, including Windows 11 devices. The Patch Schedule Wizard enables you to create patch schedules and view easy-to-understand patching results.

KACE Go Mobile App

Work from wherever you’re most effective. Submit service desk tickets on-the-go, access the knowledge base and check on existing ticket status using any mobile device.

Software distribution

Remotely distribute and install the right software assets to the right person at the right time.

Multiple deployment options

Deploy the KACE Systems Management Appliance as an on-premises virtual appliance or as a virtual appliance hosted in VMware, Hyper-V, Azure or Nutanix.

Chromebook management

Comprehensive hardware and operating system inventory management, as well as asset lifecycle management that improves service desk efficiency.

Mobile device management

Integrate IT asset management software with the KACE Cloud Mobile Device Manager to manage and view both traditional and modern endpoints using a single console that combines the best capabilities of traditional and modern management.

KACE Service Desk

Improve your users’ experience with built-in, easy-to-use support, including intuitive self-help tools. Embedded training videos enable users to get help related to the current page they are working on.

Integrated Remote Desktop

Remote Desktop enables the admin to take control of their registered endpoints to help the IT team diagnose issues via remote troubleshooting. Our integration with SplashTop Remote Desktop allows you to remotely access your registered endpoints to help troubleshoot and solve issues.

Add-ons

IT Ninja community

Connect with fellow KACE professionals and experts to get questions answered, access resources, and learn tips and tricks for KACE setup and deployment.

SimpleHelp<sup>®</sup> Remote Control Software

New KACE customers can now receive five free licenses of SimpleHelp&rsquo;s Business Edition Remote Control and Monitoring Software. SimpleHelp is bundled with the KACE Systems Management Appliance and the KACE Systems Deployment Appliance, offering a simplified and cost-effective way to employ IT systems management and IT asset management software and enhance remote support options.

Free web-based training

Access comprehensive web-based training designed to help you get up and running faster. Get unlimited free access to the complete KACE training library.

Tranxition profile migration solution

Get support for a range of third-party applications using this fast, secure user-profile migration tool.

Customer stories

Seminole County Public Schools

The KACE Systems Management Appliance provides both inventory and service desk on a single appliance, and it was far less expensive than the competitive solution we considered.

Tom Condo Supervisor of IS Operations, Seminole County Public Schools

Jaeb Center for Health Research

We use the KACE Systems Management Appliance for managing all the software deployments and upgrades in our networks for all of our endpoints. Before we had KACE, we found it challenging to keep software constantly updated.

Jonathan Guthrie Senior LAN Administrator, Jaeb Center for Health Research

    Tour

    Home page
    User Interface Themes
    Inventory
    Monitoring
    Reporting
    Software Distribution
    Endpoint Security
    Service desk
    Remote Desktop

    Home page

    Keep track of all the information you care about on a customizable home page.

    User Interface Themes

    Choose light, dark or hybrid environments in the IT asset management tool to suit your taste.

    Inventory

    Discover and manage all connected systems and devices from a single IT systems management dashboard.

    Monitoring

    Monitor and manage assets across multiple platforms.

    Reporting

    Remain compliant and ensure accurate inventory with flexible reporting.

    Software Distribution

    Distribute software packages with flexible options for priority and timing.

    Endpoint Security

    Automate OS patching for Windows, Mac and leading third-party applications and discover security weaknesses with vulnerability management tools.

    Service desk

    Increase efficiency and productivity by integrating systems management and IT asset management software with the service desk dashboard.

    Remote Desktop

    Remote Desktop enables you to take control of your registered endpoints to help you diagnose issues via remote troubleshooting. Our integration with SplashTop Remote Desktop allows you to remotely access your registered endpoints to help troubleshoot and solve issues.

    Specification

    Virtual Appliance Technical Specifications

    Virtual KACE Systems Management Appliance software can be installed on virtual machines that meet the following requirements.

    Processor & Memory

    Devices

    Processor

    Memory

    0 - 1000

    2 CPUs

    4 GB RAM

    1000 - 2000

    4 CPUs

    8 GB RAM

    2000 - 4000

    8 CPUs

    16 GB RAM

    4000 - 10000

    16 CPUs

    32 GB RAM

    10000 - 50000

    24 CPUs

    64 GB RAM

    Network Interface

    Devices

    Network Interface Card

    0 – 8000

    1 Gigabit Ethernet Port

    8000+

    10 Gigabit Ethernet Port

    Available Disk Space

    1 TB (minimum)/3 TB (larger installations)

    Media

    DVD

    Server and Operating System

    64-bit

    Virtualization Infrastructure Requirements

    For VMware installations:

    • VMware ESX/ESXi 6.7 or later
    • Open Virtualization Format (OVF) 1.0

    For Microsoft Hyper-V installations:

    • Windows Server 2016 with Hyper-V
    • Windows Server 2019 with Hyper-V

    For Nutanix installations:

    • Azure Marketplace
    • Nutanix

    Industry recognition

    Award-winning endpoint security
     

    KACE is now SOC 2 certified

    Get started now

    Manage, secure and service all of your network-connected devices with a single solution.
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    More mid- to large-sized enterprises rely on KACE

      Support and services

      Product Support
      Self-service tools will help you to install, configure and troubleshoot your product.

      Support Offerings
      Find the right level of support to accommodate the unique needs of your organization.

      Professional Services
      Search from a wide range of available service offerings delivered onsite or remote to best suit your needs.

      Education Services
      Training courses delivered through online web-based, on-site or virtual instructor-led.
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