Managing your endpoint environment keeps getting more challenging as your hybrid workforce requires a wider range of devices to get their work done. As your environment continues to grow, you need a way to discover, manage and secure every endpoint connecting to your network.
The KACE Systems Management Appliance by Quest keeps evolving as your IT asset management and security needs grow, making it possible to better service your end users’ systems with a single solution.

In this introductory on-demand webcast, you’ll walk through the latest KACE features:

• On-demand deployment of Windows security patches
• Clear visibility into patch status with an easy-to-use security dashboard
• Easy patch scheduling and results checking via the Patch Schedule Wizard
• Device security improvements 
• Helpful embedded training videos

Cybercriminals today are on the lookout for network vulnerabilities that give them access to your organization’s critical resources. With more people working remotely and using a diverse range of device types, the threat is even greater. In fact, many organizations lack visibility into what endpoints are actually connecting to their network, let alone whether they are adequately secured. Staffing, hardware and software costs to manage and secure every single endpoint can really add up, resulting in a massive IT headache.

So, how can you simplify endpoint security in a way that also makes your CFO happy? In this on-demand webcast, Microsoft Cloud and Datacenter MVP Nick Cavalancia, explains how a unified endpoint management and security strategy can help. 

Watch the webcast to review these topics:

• Endpoints as a target: The why, what and how
• How applications and user privileges add to the problem
• How to cost-effectively address the dynamic state of endpoint security

SpeakersNick Cavalancia, Microsoft Cloud and Datacenter MVPKen Galvin, Quest KACEKent Field, Quest KACE

As a managed service provider (MSP), your customers look to you for solutions that safeguard the devices used by their hybrid remote and in-office workforce. In this webcast, Quest KACE experts Ken Galvin, Sashi Silbergleith and James Rico explain how you can help your customers reduce risk, simplify security and streamline endpoint management in a remote environment — all while growing your own service offerings and revenue.

Join the webcast to discover:

• Best practices for implementing a unified endpoint management strategy
• Proven methods for reducing cybersecurity risk through systems automation
• An integrated approach that delivers greater value to your customers

SpeakersKen Galvin, Quest KACESashi Silbergleith, Quest KACEJames Rico, Quest KACE

How and where your customers conduct business has greatly shifted over the last few months, but what hasn’t changed is the growing need for endpoint management and security. In this webcast, you’ll learn how the shift towards a hybrid workforce presents a greater opportunity for managed service providers (MSPs) to provide solutions that help their customers and their users remain productive and secure anytime and anywhere. 

SpeakersSashi Silbergleith, Global Director of Channels and MSPRichy Anderson, Sr. Solutions Architect

Being able to support hybrid workforce and provide them with a flexible, secure and distributed environment that keeps them connected, productive and secure is crucial. In this webcast, you’ll learn best practices that’ll help you efficiently manage and secure your endpoint systems while getting your global users up and running quickly.

Presented by Quest KACE experts, Dave Hunter and Ben Engel, they’ll focus on how the KACE portfolio of products uniquely positions you to better manage your remote endpoints anytime, anywhere, so your systems are consistently updated and maintained.

Together, Dave and Ben will cover how to:

• Remotely image and deploy new laptops and mobile devices
• Patch vulnerable systems like endpoints and servers remotely
• Manage user privileges for new remote employees
• Set firewall settings, customize configurations and remote into devices
• Deliver a remote help desk experience that aligns user expectations with IT SLAs

Speakers•  Dave Hunter, Pre sales NAM, Quest•  Ben Engel, Pre sales NAM, Quest

Being able to easily setup and manage your remote help desk and IT staff workloads from anywhere is crucial. In this latest instalment of our Remote Workforce Webcast Series, you’ll hear from the Quest KACE team and the experts at SimpleHelp as they take you on a deep-dive into how the KACE Systems Management Appliance (SMA) makes it possible to effectively control, manage and secure remote machines and workers wherever they reside. 

You’ll gain practical insight that’ll help you better support your changing IT help desk landscape, including how to:

• Address workforce changes and challenges from an IT and end-user perspective
• Integrate KACE Service Desk and SimpleHelp for a better help desk experiencer
• Support your CPU and remote access for your end users
• Get the most from your SimpleHelp software with a deep-dive live demo

Our Remote Workforce Webcast Series continues with a look at what to consider if you want to place your KACE Systems Management Appliance (SMA) onto a perimeter network — otherwise known as a “demilitarized zone (DMZ)” server. Watch this on-demand episode to learn tips and tricks for configuring the KACE SMA for network perimeter security.

With increased remote traffic, DMZ network security adds a layer of protection between the local area network inside your firewall and the internet, helping to broaden your endpoint management domain. With a perimeter network security in place, endpoints connecting from unsecured locations via the internet can only access resources on the perimeter network. This setup allows you to put some organizational resources and applications onto the perimeter network, leaving other resources secure behind your firewall.

Watch the webcast to learn:

• The pros and cons of using a DMZ in network security
• How to manage a perimeter network internally or externally 
• How to establish communications between appliances and your network 
• Best practices for locking down the UI to maintain a secure environment 

Providing a hassle-free, remote helpdesk experience that balances end-user expectations with the SLAs of your IT resources doesn’t have to be a challenge. In this webcast, we’ll show you some tips and best practices to fully realize the potential of your IT service management solution, so you’re able to keep both end users and your IT team happy while demonstrating value of IT to the business. 

In this latest third installment of our KACE webcast series, you’ll learn how to:

• Work collaboratively, efficiently and productively 
• Implement and optimize your help desk self-service capabilities 
• Remotely access and respond to tickets anytime, anywhere
• Meet SLAs and support customers regardless of where they reside

Did you know that more than 1,000 U.S. schools experienced a ransomware in 2019? When you’re already working with tight budgets and limited time, a security issue can really stretch your IT team’s resources. You need a unified endpoint management solution to help secure all the mobile devices, desktop computers and other endpoints connecting to your campus network. And you need a timely and effective way to respond when security threats do emerge. 

Watch our on-demand webcast to learn how the KACE solution can help you:

• Gain visibility and control over all campus endpoints using a single console 
• Maintain network security and keep non-compliant devices from causing harm
• Locate and wipe a lost or stolen mobile device
• Quickly re-image impacted computers after a security breach

Like most systems and IT admins, you’ve been supporting mobile and remote workers for a while now, but nothing could have prepared you for the challenge of transitioning your entire organization to remote overnight. In this webcast, you’ll learn work-from-home tips and tricks to help you address the challenges of managing and securing endpoints now that they reside outside your network. 

We’ll show you how to:

• Create a managed installation
• Better manage software installations
• Download and install collaboration/remote tools 
• Harden and secure your KACE Systems Management Appliance (SMA)