Deploy the tool quickly without the need to install software on user desktops or on email servers.
Reduce storage volume in order to negate mailbox quotas and reduce help desk calls by capturing and indexing new and historical messaging data transparently.
Dramatically reduce long-term storage needs, as well as the need to maintain the performance of your email servers by storing single-instance email attachments separately from the message body and metadata.
Using flexible retention rules, achieve compliance with regulatory mandates and keep only the messaging data that you need to keep.
Retrieve messaging data quickly to satisfy legal requests. Accelerate the discovery process by tagging data for categorization or later review, ensuring that only relevant messaging data is exported for further analysis and presentation.
Easily access archived messaging data while offline or from a mobile device.
Seamlessly integrate with external systems to share data with customer relationship management (CRM) systems and collaboration tools, such as Microsoft Office SharePoint Server.
Eliminate the need for multiple archiving systems with support for Microsoft Exchange Server, Microsoft Skype/Lync, Novell GroupWise and selected SMTP servers from a single console.
Before installing or upgrading to Archive Manager 5.6, ensure that your system meets the following minimum hardware and software requirements.
Hardware requirements
For a complete list of hardware requirements, please refer to the Archive Manager Installation and Configuration Guide for Exchange or GroupWise.
NOTE: Make sure the compatibility level setting in your SQL Server is not lower than SQL Server 2008.
NOTE: Archive Manager supports TLS 1.2 for connections to SQL Server 2008 R2 SP3 and later versions.
NOTE: Archive Manager is not certified for use with clustered GroupWise host systems configured for parallel processing, load balancing, or fault tolerance.
To enable text-string searches and indexing of file attachments: You must install iFilters for the file types you want to search and index.
Certain role services are required to be manually selected and installed on the web server in order for the Archive Manager Website to run correctly. These roles include: Common HTTP Features; Static Content; ASP.net; ASP; Basic Authentication; Windows Authentication; IIS Management Tools and Scripts; and IIS Management Console.
The API web service endpoint can be configured to use Windows Authentication or Anonymous Authentication. When using Anonymous Authentication, the web service application performs security checks and authenticates the client using Basic Authentication (plain text user password authentication). When using Windows Authentication, IIS handles the authentication and provides the web service application with a confirmation of the authentication attempt.
NOTE: Please do not change the authentication mode to Windows Authentication in a pure Office 365 environment because no on-premises Windows logins will be archived by Archive Manager in the scenario.
IMPORTANT: The update KB3114816 for Office and later versions (except KB3114941 and KB4022169) should NOT be installed for Outlook 2013 SP1 because they may crash the ESM service due to a bug from Microsoft.
Add-MailboxPermission -Identity <mailboxIdentity>-User <your Archive Manager user or group> -AccessRights FullAccess -InheritanceType All -AutoMapping $false
Novell clients:
GroupWise clients:
The client version must match the server version. For example, if you are using GroupWise Server 2012, you must use GroupWise Client 12.0.0.
GroupWise Store Manager (GSM):
NOTE: Archive Manager is not certified for use with clustered GroupWise host systems configured for parallel processing, load balancing, or fault tolerance.
NOTE: Archive Manager will only archive objects (Users, Resources and Groups) that are associated with E-Directory.
NOTE: File read, write and execute permissions are required for access to the wpdomain.db file and other associated files and folders.
NOTE: Supervisor-level permission is required for the Novell tree.
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